The UPS Returns® service package streamlines and simplifies your returns process and offers you a cost-effective way to manage returns efficiently and meet your customers' need for quick and easy returns. With UPS Returns, you or your customer can prepare returns.
As soon as the process is complete, your returned packages can be dropped off at any UPS service provider or dropped off at a UPS drop box or other locations that accept UPS packages for shipment. You can also arrange for the collection of returned packages by contacting a UPS office.
To track the real-time status of a return shipment in progress, select the Tracking tab at the top of the page.
Find out which solution suits your needs. The following are available:
UPS Returns offers you several options to create a return label that you can attach to the original shipment or to separate correspondence with your customer.
Note: Services available in 98 countries and territories.