Fedex Frequently Asked Questions

FedEx

Q-1:How do I check the status of a FedEx Express package with the tracking number?

Ans: You can track the status of your package at fedex.com/in by entering your tracking number and then checking the expected delivery date.

 

Q-2:I'm expecting a package. When will it arrive?

Ans:You can track the status of your package at fedex.com/in by entering your tracking number and then checking the expected delivery date. Our deliveries are made during normal business hours, that is, from 8:00 a.m. to 8:00 p.m. and depend on the selected service and location.

 

Q-3: I wasn't home when FedEx tried to deliver my package. What can I do to ensure delivery?

Ans: In most cases, FedEx tries three times to deliver your package before returning it to the sender. If a courier is unable to deliver your package, you will find a tag on your door informing you of the tracking number and the next delivery attempt. You can also write to india@fedex.com or contact FedEx Customer Service by calling 1800226161 for international services and 18004194343 for domestic services to provide your available date / time for delivery or to a FedEx location To be ready for the customer to pick it up.

 

Q-4:My package was supposed to be here, but it has not arrived. What can I do?

Ans:You can track the status of your package using your FedEx tracking number. The tracking number enables us to provide you with the most up-to-date tracking information for your package. Delivery days and times vary depending on the type of service. If the tracking page shows that your shipment is on time, use the estimated delivery date as a guide to when your shipment will arrive.

 

If the tracking results don't answer your question, you can write to india@fedex.com or contact FedEx Customer Service by calling 1800226161 for international services and 18004194343 for domestic services.

 

Q-5:I tracked my shipment and there wasn't any update on it. What should I do?

Ans:Packages in the FedEx system are scanned at different points between pickup and delivery. It is not uncommon for a package to be in transit for more than 24 hours without a scan. For further assistance, you can write to india@fedex.com or contact FedEx Customer Service at 1800 226 161 for international services and 18004194343 for domestic services.

 

Q-6:When I first tracked the package, it had an estimated delivery date and now there isn't one. What does this mean?

Ans:If a shipment experiences a processing delay or exception, we may not be able to say exactly when to expect the package to be delivered. The delivery obligation may change depending on the type of delay and our efforts to reduce the delay. You can write to india@fedex.com or contact FedEx Customer Service at 1800226161 for international services and 18004194343 for domestic services for further updates.

 

Q-7:What are the stages of FedEx tracking?

Ans: Below are the stages of FedEx Tracking:

  1. Customer not available or business closed.
  2. Business closed - No delivery attempt.
  3. Customs delay.
  4. Holiday.
  5. Missing documentation.

 

Q-8: How long does it take for tracking to show up on FedEx?

Ans:It can take 24 hours for tracking numbers to show up in the system so that you can track your parcel.

 

 

Q9:Does FedEx tracking update immediately?

Ans:Packages are scanned and tracking information updated in real-time at every step as they arrive and leave the different FedEx facilities. Sometimes, it may take up 24 hours after the shipping label has been generated to have your tracking information updated.

 

Q-10:What happens if FedEx Shows it delivers but in actual  package is not delivered?

Ans:You need to contact your local FedEx and provide them with your FedEx tracking number and explain that you didn't receive the shipment but it seems to be delivered. If necessary, they will check with the shipper as well and will do their best to resolve your issue.

 

Q-11: What is end of day for FedEx?

Ans:FedEx Ground delivers by the end of the business day but doesn't specify what time that is. You can assume it's around 5 pm, which is when most offices close their doors. For FedEx Home Delivery, however, end of day is 8 pm local time.

 

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